Commission-Free Online Ordering: The Game-Changer for Local Restaurants

Commission-Free Online Ordering: The Game-Changer for Local Restaurants

Author

Taylor Brewster

white and black UNKs coffee signage
white and black UNKs coffee signage

The Commission Trap

For too long, independent restaurants have been losing thousands each month to delivery apps. With 15–30% commissions cutting into profits, a $50,000 monthly delivery volume can easily cost $7,500–$15,000 in fees.

A New Way to Order

In 2025, the fastest-growing trend in restaurant tech is commission-free online ordering. Direct-to-consumer systems let restaurants keep 100% of sales (minus small payment processing costs) and fully own the customer journey.

Why Local Restaurants Are Switching

  1. Higher Margins — Some operators save $2,000–$5,000/month after eliminating third-party commissions.

  2. Customer Data Access — Build remarketing lists, loyalty programs, and personalized offers.

  3. Brand Consistency — Keep your logo, photos, and experience intact on every order.

  4. Better SEO — Direct ordering platforms strengthen your local search rankings.

The Real-World Impact

When a local restaurant transitions from a third-party model to a direct system, that margin difference compounds quickly — often adding up to tens of thousands annually in savings.

For restaurants ready to cut out middlemen and build long-term loyalty, the solution is clear.

Try Town — the commission-free online ordering software built for local restaurants.

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