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Town Portal
Video Guides
Watch videos to help guide you through using Town!
Stripe
Stripe
Set Up and Manage Payments on Town
See guides →Tablet
Tablet
How to set up and start using the Town tablet.
See guides →Menu
Menu
How to Add Menu Items in Town
Watch guide →Printer
Printer
How to Connect Your Bluetooth Printer to the Town App
See guides →Google
Google My Business
Google My Business profile + more
See guides →Loyalty
Set Up Loyalty
Set up a custom loyalty program for your menu items. Encourage repeat visits, reward customers, and increase engagement with easy-to-use loyalty points.
Watch guide →Hours
Update or Pause Your Business Hours in Town
Learn how to log into your Business Admin, select the correct location, adjust opening hours, and temporarily pause ordering by setting a specific date.
Watch guide →Frequently Asked Questions
How do I process a refund?
Refunds are handled through Stripe. Watch “Refund your customers using Stripe” in our Stripe guides, or open your Stripe dashboard, find the payment, and issue the refund. Need a hand? Book a meeting below.
Talk to the Town team
Get hands-on help from a member of the Town team, we’ll walk you through setup and answer anything.
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