Author
Taylor Brewser
From KDS to CRM, what software does a modern restaurant actually need? We break down the essential tech stack for 2026.
It’s easy to get "subscription fatigue." Every week, a new salesperson calls with a "must-have" tool. But what do you really need to run a profitable, modern restaurant?
The Core Four
A Robust Website: This is your digital storefront. It needs to be mobile-optimized and fast. Learn about website essentials.
Online Ordering: The engine of your off-premise sales. It must be easy for guests to use.
Table Management / Reservations: If you are full-service, you need a way to manage the flow of bodies in seats without a pen and paper. Check out reservation tools.
Loyalty/CRM: You need a database of your customers to keep them coming back.
Nice-to-Haves vs. Essentials
Do you need a dedicated app for inventory management? Maybe, if you have multiple locations. Do you need AI-driven drive-thru voice bots? Probably not yet. Focus on the tools that directly impact revenue and guest experience first.
Check out more articles from our team
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