Author
Taylor Brewser
Tired of manually entering online orders into your POS? Learn why seamless integration is critical for speed, accuracy, and sanity in the kitchen.
In the "bad old days" of online ordering (around 2020), a tablet would ding, a server would run over, write the order on a ticket, and walk it to the kitchen. Errors were rampant. Modifiers were missed. Kitchens were frustrated.
The "Double Entry" Disaster
If your online ordering system doesn't talk to your Point of Sale (POS), you are wasting labor hours every single day. Manual entry isn't just slow; it's the number one cause of order errors. When a customer types "No Onions" but the server forgets to write it down, you end up with a refund, a bad review, and wasted food.
The Integrated Future
Modern online ordering systems inject orders directly into the kitchen stream. The ticket prints at the line station just like a dine-in order.
Speed: Orders hit the kitchen instantly.
Accuracy: 100% transfer of customer requests.
Reporting: All your sales data lives in one place.
Stop paying staff to act as data entry clerks. Let the software do the work.
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