Town vs ChowNow
More than ordering, without the setup fee games.
ChowNow’s plans start at $249, $349 or $449 a month ($229 to $409 billed yearly), plus a one-time setup fee of $119 to $499 and $7.98 for each Flex Delivery order. Town is $300 a month, built for you, with delivery on the same drivers.
- 0% commission on your orders
- No fee added to your guests
- Built and run for you
ChowNow figures from get.chownow.com/pricing, get.chownow.com/restaurant-support/how-to-cancel-subscription, checked October 7, 2026. Plans change, so check your own bill.
Line by line
Town vs ChowNow, at a glance.
What shows up on your bill, and who does the work.
| Town | ChowNow | |
|---|---|---|
| Monthly price | $300 a month, flat | $249 / $349 / $449 month to month ($229–$409 billed yearly) |
| Setup | $499 one time: photo shoot, tablet and printer | $119 to $499 one time |
| Delivery | Same DoorDash & Uber drivers, up to 10 miles | Flex Delivery, $7.98 per order |
| Website | Custom design, built by our team | ChowNow website |
| Reservations & waitlist | Included | Not listed on pricing page |
| Plans | One plan, $300 a month, everything included | Three plans; higher plans raise marketing contact limits |
| Canceling | No long-term contract | 30 days’ notice |
| Email marketing | Included: newsletters and automatic emails | Included, contact limits by plan |
ChowNow figures from get.chownow.com/pricing, get.chownow.com/restaurant-support/how-to-cancel-subscription, checked October 7, 2026. Plans change, so check your own bill.
The math
What ChowNow costs at your volume.
Slide to your monthly online sales and pick a plan. Add Flex Delivery if you use it.
At a $30 average order, that’s a month. ChowNow figures from get.chownow.com/pricing, checked October 7, 2026.
Sound familiar?
Why owners switch from ChowNow.
What we hear on calls, and how Town handles it.
Fees stacked on fees
Plan, setup fee, $7.98 per Flex Delivery order and card processing all add up.
Delivery by the order
Flex Delivery runs $7.98 per order.
Plans that gate your marketing
Higher plans raise how many contacts you can market to.
Reservations live somewhere else
ChowNow’s pricing page doesn’t list reservations.
Photos are on you
Your menu is only as good as its photos.
30 days to cancel
ChowNow asks for 30 days’ notice to cancel.
What you get with Town
Everything in one place for $300 a month, built for you.
Shown for an example Italian restaurant. Click through what’s included in $300 a month.
Your own website
A website as good as the food.
A custom site on your domain with your story, your photos and your menu, designed to turn “italian food near me” into an order or a reservation.
- Custom design and a real photo shoot
- Ordering and reservations built into the page
- Ranks in local search out of the box
Family recipes,
made fresh daily.
Order pickup or deliveryOnline ordering
Takeout night, without the commission.
Pickup and delivery straight from your site to your POS, with modifiers for pasta swaps, add-a-protein and half trays.
- Pasta swaps, sauces and add-ons priced right
- Scheduled orders for later tonight
- Orders drop straight into your POS
Delivery
Same drivers. No 30% cut.
Delivery orders go out on the DoorDash and Uber driver networks, dispatched from your own site, up to 10 miles out. The guest pays the delivery fee. You keep the pie.
- Same DoorDash & Uber drivers
- 0% commission on your orders
- Live tracking texts for the guest
Rewards & texts
Keep the Sunday regulars coming.
Every order builds your list. Points, birthday treats and a Sunday-gravy text bring families back week after week.
- Points toward a free dessert or tray
- Birthday and anniversary offers
- Texts and emails from your own sales
Reservations
Fill the dining room without per-cover fees.
Native reservations on your own site with reminders that cut no-shows and guest notes for anniversaries and birthdays.
- No per-cover fees
- Text reminders cut no-shows
- Notes for birthdays and big parties
Real restaurants on Town
Restaurants already running on Town.
Their real sites, taking orders at 0% commission.
Open now☰RECOMMENDED FOR YOU
New York Sub Hub
Sub shop
1,000+ orders a month
Open now☰APPETIZERS
Italian Garden
Italian & pizza
$185,000 in direct orders
Open now☰MORE THAN A MEAL, IT'S A MEMORY.
The warmth of our family's kitchen, Southern Vietnam in a modern setting.
VIEW MENUPhoke Noodles & Grill
Vietnamese noodle bar
Website & ordering on TownSwitching from ChowNow
Live in about a week, with nothing switched off early.
15-minute call
We look at your ChowNow plan and fees and show you what changes.
We build it
Site, menu, POS and photo shoot while ChowNow keeps taking orders. Give ChowNow your 30 days’ notice now.
Go live
Domain, Google profile and QR codes point to Town.
ChowNow winds down
Your notice period runs out and you’re fully on Town.
FAQ
Town vs ChowNow questions, answered
What does ChowNow cost?
ChowNow lists Launch, Grow and Elevate at $249, $349 and $449 a month ($229, $319 and $409 billed yearly), a one-time setup fee of $119 to $499, card processing of 2.95% + $0.29, and $7.98 per Flex Delivery order. Prices from get.chownow.com/pricing, checked October 7, 2026.
How do I cancel ChowNow?
ChowNow asks for 30 days’ notice. Give notice when you start with Town and we’ll have you live well before it runs out.
Is delivery included on Town?
Yes. Town dispatches the same DoorDash and Uber drivers from your own site, up to 10 miles, with the delivery fee paid by the guest.
Will I lose my Google ranking?
No. We point your domain and Google profile at Town and set up redirects so your links and rankings carry over.
What does Town cost?
Town is $300 a month, flat, with 0% commission and no fee added to your guests, plus a $499 one-time setup that covers your pro photo shoot, tablet and printer. No tiers, no add-ons and no long-term contract.
Switching from ChowNow
See your Town site next to your ChowNow bill.
Tell us about your restaurant and what you pay ChowNow today. We’ll show you your new site and the side-by-side on a quick call. Free, no pressure.
- ✓ 0% commission on your orders
- ✓ Same DoorDash & Uber drivers
- ✓ Done-for-you setup
Leave ChowNow for something that’s yours.
Everything included for $300 a month with 0% commission. We build it, you run it.