Y COMBINATOR
FEATURED IN BLOOMBERG
5-STAR RATED
Your restaurant's phone just got an AI employee.
Town partnered with Certus AI so every call gets answered, every order gets captured, and no one waits on hold again.
27 operators booked a call this week.
Incoming Call
Answered by Certus AI
Don't trust the tech. Try it yourself.
Enter your number and Certus will call you in about two minutes. You'll be the. guest. We'll play the restaurant.
One-time call
We don't save your number
8
MISSED CALLS / DAY
$7,560
LOST ORDERS / MONTH
$90,720
PER YEAR / LOCATION
Based on Certus's own ROI calculator. Your numbers probably look similar.
Run the calculator
Built for hospitality. Scaling with AI.
24/7 call answering
Every call picked up, day or night. Never miss a catering inquiry or a late-night reservation adjustment again.
POS order sync
Orders placed by AI are injected directly into your POS and KDS. No manual entry, no errors, no lag time.
Smart upselling
Suggests pairings, add-ons, and premium swaps to increase AOV by an average of 15% on every phone order.
Reservations + triage
Handles complex bookings and routes high-priority queries to your floor manager instantly via text.
Multilingual support
Speaks English, Spanish, and 12 other languages fluently. Serve your entire community without language barriers.
Analytics dashboard
Track revenue recovered, peak call times, and customer sentiment through a clear, actionable dashboard.
THE MODERN RESTAURANT STACK
Website
Online Ordering
Listings
Loyalty
Phone (Certus)
NEW
One stack. Your brand. Your data. Now including every call.
Live in 48 hours. No new hardware. No staff training.
1
The handoff
Simply forward your existing phone line. Certus handles the routing. Setup takes less than 15 minutes.
2
The conversation
AI answers in your brand's voice, navigates the menu, upsells intelligently, and handles allergies.
3
1-click integration
Orders are automatically injected into your POS. No tablet to manage, no staff intervention required.
Trusted by operators.
Very happy with Gurveer and everyone at Certus AI. We do reservations, takeout and delivery so I will say that I was very concerned as to how the AI would handle all those scenarios, but at this point I can confidently say it does it better than my staff ever could. The team is professional, seem to be working 24/7 and have not dropped in the quality of their support once they got me up and running.
Charandeep Modi
An absolutely brilliant solution. Very clear, and concise when ordering. I also like the idea now that with orders so competitive, you just cannot miss one as a result which means more business for the restaurent. Really great concept and product absolutely going to be vital for every outlet's arsenal of key tools
James Young
The company is extremely friendly. The system is extremely easy to use both with owners and customers. Response rates are exceptionally fast, to alter, fix, or to add /subtract details, really anything at all. You can be sure problems are taken care of properly. As an owner of two restaurants, I highly recommend this company to service your customers phone calls.
Art Ingemi
Frequently Asked Questions
Do I need new hardware?
No. Certus AI works with your existing phone system. We simply forward your calls to our AI agents. No tablets, no boxes, no wires.
How does the order show up in my kitchen?
Orders are injected directly into your POS (Toast, Square, etc.) as a "Phone Order." They print to your kitchen or show up on your KDS just like an online order.
Can it handle payments?
Yes. Certus can securely collect credit card information and process it through your integrated payment gateway, or offer "pay on pickup" options.
What happens with complex questions?
If the AI is unsure, it can instantly transfer the call to your restaurant or offer to have a manager text the customer back. You set the rules.
How long does onboarding take?
Most restaurants are fully live within 48 hours. The initial setup call is just 15 minutes.
Stop losing orders to voicemail.
15 MINUTES. LIVE IN 48 HOURS IF YOU SAY YES.
27 OPERATORS BOOKED THIS WEEK.