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HomeGuidesSet up ordering on Google Business Profile

Guide

Set up ordering on your Google Business Profile

For most restaurants, Google is the busiest front door there is, more people find you on Search and Maps than anywhere else. That makes the order button on your Google Business Profile one of the most valuable pieces of digital real estate you have. This guide covers how ordering on Google works and how to make sure it sends customers to you, not a marketplace.

By Town · Reviewed July 2026 · ~9 min read

A restaurant owner updating her Google Business Profile

Why the Google order button matters so much

When someone searches your restaurant or "food near me," your Google Business Profile is often the first and only thing they see, the panel with your hours, photos, reviews, and an order online button. Whoever controls that button controls the order. If it points to a marketplace, you pay a commission and lose the customer. If it points to your own ordering, you keep both.

How ordering links on Google get set

Google populates the order button from ordering providers connected to your profile. Marketplaces push their links automatically, which is why many restaurants find their Google button sending customers to DoorDash without ever choosing that. The fix is to make sure your own ordering link is set as the primary action, so a Google search turns into a direct order.

A phone showing a restaurant's Google listing with an order button
Whoever owns the order button owns the order. Make sure it is you.

Set your profile up to convert

  • Claim and verify your Google Business Profile.
  • Keep name, address, phone, and hours accurate and consistent with the rest of the web.
  • Add strong photos, food, space, and exterior, since they drive clicks.
  • Point the order button at your own ordering as the primary link.
  • Gather reviews and respond to them, they lift both ranking and clicks.

Keep it consistent everywhere

Google trusts businesses whose details match across the web. If your address or hours differ between your site, Google, Yelp, and the apps, your ranking and your order button both suffer. Keeping listings in sync is a core part of local SEO, and Local SEO for restaurants covers the full playbook.

How Town helps

Town sets your own ordering as the link behind your Google order button, keeps your listings consistent across the major platforms, and makes sure a Google search turns into a direct order you keep. See Local Listings for the local listings feature and Local SEO for restaurants for ranking.

Key takeaways

  • Your Google Business Profile is most restaurants' busiest front door, and its order button is prime real estate.
  • Marketplaces push their links automatically, which is why many Google buttons point to DoorDash.
  • Set your own ordering as the primary order link so Google searches become direct orders.
  • Claim your profile, keep details consistent, add photos, and gather reviews.
  • Town sets your ordering behind the Google button and keeps listings in sync.

Frequently asked questions

How do I add online ordering to my Google Business Profile?
Connect your own ordering provider and set its link as the primary order action on your profile, so the order button sends customers to your site rather than a marketplace. Keep your profile claimed, verified, and accurate.
Why does my Google order button go to DoorDash?
Marketplaces push their ordering links to Google automatically, so they can appear without you choosing them. Setting your own ordering as the primary link fixes this and keeps the customer and margin with you.
Does ordering on Google cost money?
Google itself does not charge for the order link, but where it points determines your cost: a marketplace link means commission, while your own ordering means you keep the margin. Choose the link accordingly.
How do I rank higher on Google as a restaurant?
Claim and verify your profile, keep your name, address, phone, and hours consistent everywhere, add strong photos, gather and respond to reviews, and keep a fast mobile site. See our local SEO guide for the full playbook.
Can Town control my Google order button?
Yes. Town sets your own ordering as the link behind your Google order button and keeps your listings consistent across major platforms, so a Google search becomes a direct order.

Own your Google order button

Direct orders from every Google search.

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