Guide
Low-fee online ordering, explained
‘Low-fee’ gets used loosely. Here’s what it actually means, how it works end to end, and what to check before you choose a system.
By Town · Reviewed July 2026 · ~8 min read
What ‘low-fee’ should mean
No percentage of orders, no per-order fees, and no markup on your card processing. If any of those exist, it isn’t truly low-fee.
How it works end to end
Guests order on your own site, orders route to your POS or a tablet, and you pay a flat platform fee, not a cut of revenue.
What to look for
Native (no redirects), POS integration, owned customer data, loyalty, and a real website, not just a widget.
Key takeaways
- Truly low-fee means 0% and no processing markup
- Native + POS-connected beats bolt-on widgets
- You should own the customer data
Real restaurants on Town
Built for the people behind the counter.
New York Sub Hub · Italian Garden · Cookies Mexican, all on Town
FAQ
Is flat-fee cheaper than commission?
Does low-fee mean lower quality?
Related: Online Ordering · Escaping third-party delivery fees
Put this into practice
Town makes it easy, start selling and see it applied to your restaurant.