Compare
Town vs SpotHopper
SpotHopper is marketing-heavy, often without native online ordering. Town gives you the ordering engine and the site, for far less per month.
One flat fee: one flat monthly price with 0% commission. Everything included, no contract.
Pricing varies by plan, often a monthly subscription, tiered add-ons, or a limited free tier.
The problem
A template, a monthly bill, and a site you don't own.
SpotHopper puts you on a shared template, bills you every month, and keeps you renting, so the site, the app and your customers never really become yours.
- 🎨 A shared template that looks like every other SpotHopper restaurant
- 💸 Monthly fees for features often split across pricey tiers
- 🔒 You don't own it, leave and the site and data can go with them
- 🙉 You still do the work, loading menus and running the tools yourself
Town vs SpotHopper, at a glance
| Town | SpotHopper | |
|---|---|---|
| Monthly cost | one flat monthly price | Reportedly ~$500/mo |
| Native online ordering | Yes, low-fee, on your own site | Marketing suite; ordering often not native |
| Custom site | Custom, or keep your current look | Template / marketing pages |
| All-in-one native (ordering, reservations, loyalty, catering) | Yes | Partial |
| Setup & contract | No contract, cancel anytime | Often annual |
Where Town differs
Town includes native, low-fee online ordering, the piece a marketing suite often leaves out.
A fraction of the monthly cost.
Keep your current look, or get a new custom site, your choice.
Everything included
We set it up and run it for you.
You get signed up, and we handle the rest, you don't lift a finger. We work with you until you're live and ready.
Online Ordering
Not just taking orders online, we actually grow your first-party online sales.
Branded Website
Custom web development, SEO-optimized to drive traffic to you.
Loyalty & Promotions
Keep your customers coming back, again, again, and again.
Delivery Logistics
Up to a 10-mile radius, with access to every major delivery network.
60+ Platform Listings
Re-optimize your listings so sales point to you, the merchant, not the marketplaces.
Reservations & Waitlists
Fully native, your guests never leave your own site.
POS Integration
Integration support with most POS systems.
Automated Review Response
Rules-based templates or AI reply to your customer feedback automatically.
AI Social Media
AI writes, schedules and publishes your posts to Google, Instagram and 15+ listings.
How it works
What happens after you say yes.
You run the restaurant. We handle the setup, start to finish.
We build your website
A custom, on-brand site with online ordering built in, designed for your restaurant. No templates, no code, nothing for you to figure out.
A pro shoots your food
A professional food photographer comes to you, on us. Great photos are the difference between a scroll and an order.
We connect your POS
We integrate all your delivery apps right into your POS, so every order lands in the kitchen automatically. No extra tablets to babysit.
We get you live, no disruption
No retraining your staff. No starting over with a new web address, and no losing the Google ranking you've already built. We set everything up around what you have and don't stop until orders are flowing. You don't lift a finger.
What you get with Town
Everything included, nothing left out.
One platform that's already put $1M+ in extra revenue back in restaurants' pockets.
Local legends on Town
Real restaurants. Real results.
+$1,200/day in sales
Benny Polisi · Italian Garden
0 → 100s of online orders
Hunter Christiansen · New York Sub Hub
Took back control
Ray Allen · Big Ray's BBQ
Works with what you already use
One connection. Every ordering channel.
Manage your menus, orders, and delivery providers from a single platform, and keep the delivery apps, POS, and payment processing you already run.
Automatically sync your menus, inject orders straight into your POS, and keep every channel up to date.
Town works with the payment processing you already have, nothing to rip out and nothing to switch.
Power your restaurant with enterprise-grade integrations that scale as your business grows.
Where Town pulls ahead of SpotHopper
High-impact features where Town is strong and SpotHopper is partial or doesn’t offer it.
| Feature | Town | SpotHopper |
|---|---|---|
| Website Editor / CMS · Web Presence | ✓ | ~ |
| Online Menu · Menu & Content | ✓ | ~ |
| Interactive Menu Modifiers · Menu & Content | ✓ | ~ |
| Menu Images · Menu & Content | ✓ | ~ |
| Menu Management · Menu & Content | ✓ | ~ |
| Direct Online Ordering · Commerce | ✓ | ~ |
| Pickup / Takeout · Commerce | ✓ | ~ |
| Delivery Checkout · Commerce | ✓ | ~ |
| Scheduled Orders · Commerce | ✓ | ~ |
| Discount Codes / Promo Codes · Commerce | ✓ | ~ |
| Smart Upsells / Cross-sells · Commerce | ✓ | – |
| Reservations · Dine-in | ✓ | ~ |
| Waitlist · Dine-in | ✓ | ~ |
| Digital Waitlist · Dine-in | ✓ | ~ |
Questions
Does SpotHopper include online ordering?
Do I have to change my website?
Is there a contract?
See the difference for your restaurant
Start selling, compare what you pay today against Town, side by side.