Town vs SpotHopper
Ordering on your own site, not a link to someone else’s.
SpotHopper doesn’t publish its pricing, and its FAQ says ordering, delivery and reservations connect through third parties like Uber Eats and OpenTable. Town builds ordering, delivery and reservations into your own site at 0% commission, for $300 a month.
- 0% commission on your orders
- No fee added to your guests
- Built and run for you
SpotHopper figures from spothopperapp.com/pricing, spothopperapp.com/faq, checked October 7, 2026. Plans change, so check your own bill.
Line by line
Town vs SpotHopper, at a glance.
What shows up on your bill, and who does the work.
| Town | SpotHopper | |
|---|---|---|
| Monthly price | $300 a month, flat | Not published, quote on a demo |
| Online ordering | Native, 0% commission | Links out to third parties |
| Delivery | Same DoorDash & Uber drivers, up to 10 miles | Through third parties like Uber Eats |
| Reservations & waitlist | Native on your site | Through third parties like OpenTable |
| Website & SEO | Custom design, built by our team | Included |
| Email & SMS marketing | Included | Included |
| Contract | No long-term contract | Not published |
| Email marketing | Included: newsletters and automatic emails | Included |
SpotHopper figures from spothopperapp.com/pricing, spothopperapp.com/faq, checked October 7, 2026. Plans change, so check your own bill.
Before you renew
Six questions to ask SpotHopper.
SpotHopper doesn’t publish everything on its site. These get you the full picture to compare with Town.
- What’s the monthly price, and what’s the term?
- Is online ordering built in, or does it send guests to another company?
- Who takes a commission on those orders?
- Are reservations native, or through OpenTable or similar?
- What does it cost to cancel early?
- Do I own my domain and customer list?
Sound familiar?
Why owners switch from SpotHopper.
What we hear on calls, and how Town handles it.
Orders leave your site
Ordering connects to third parties, so guests finish somewhere else.
Reservations on someone else’s platform
Reservations connect through third parties.
No published price
You only learn the price on a sales call.
Delivery through the apps
Delivery means a marketplace and its commission.
Photos are on you
Your menu is only as good as its photos.
Loyalty isn’t mentioned
SpotHopper’s FAQ doesn’t mention loyalty or an app.
What you get with Town
Everything in one place for $300 a month, built for you.
Shown for an example Italian restaurant. Click through what’s included in $300 a month.
Your own website
A website as good as the food.
A custom site on your domain with your story, your photos and your menu, designed to turn “italian food near me” into an order or a reservation.
- Custom design and a real photo shoot
- Ordering and reservations built into the page
- Ranks in local search out of the box
Family recipes,
made fresh daily.
Order pickup or deliveryOnline ordering
Takeout night, without the commission.
Pickup and delivery straight from your site to your POS, with modifiers for pasta swaps, add-a-protein and half trays.
- Pasta swaps, sauces and add-ons priced right
- Scheduled orders for later tonight
- Orders drop straight into your POS
Delivery
Same drivers. No 30% cut.
Delivery orders go out on the DoorDash and Uber driver networks, dispatched from your own site, up to 10 miles out. The guest pays the delivery fee. You keep the pie.
- Same DoorDash & Uber drivers
- 0% commission on your orders
- Live tracking texts for the guest
Rewards & texts
Keep the Sunday regulars coming.
Every order builds your list. Points, birthday treats and a Sunday-gravy text bring families back week after week.
- Points toward a free dessert or tray
- Birthday and anniversary offers
- Texts and emails from your own sales
Reservations
Fill the dining room without per-cover fees.
Native reservations on your own site with reminders that cut no-shows and guest notes for anniversaries and birthdays.
- No per-cover fees
- Text reminders cut no-shows
- Notes for birthdays and big parties
Real restaurants on Town
Restaurants already running on Town.
Their real sites, taking orders at 0% commission.
Open now☰Lucca Bar
& Grill
Gastro-pub style cuisine and artful hospitality
VIEW MENUThe Grill · The Bar · The Garden
Lucca Bar & Grill
Gastropub
Website & ordering on Town
Open now☰TASTE THE
FIRE OF TRADITION
Live DJs, curated specials and happy hour from lunch into late night.
Online Ordering MenuOUR OFFERINGS
Lume Bistro & Lounge
Bistro & lounge
Website & ordering on Town
Open now☰Social Desiii
Bar & Grill
Asian fusion & authentic Indian cuisine · Collierville, TN
ORDER NOWVIEW MENUFlavors of Tradition
Social Desiii Bar & Grill
Indian & Asian fusion
Website, ordering & gift cards on TownSwitching from SpotHopper
Live in about a week, with nothing switched off early.
15-minute call
Bring your SpotHopper agreement and we’ll line up the timing.
We build it
Site, ordering, reservations, POS and photo shoot.
Go live
Domain and Google profile point to Town when your term allows.
Everything in one place
Ordering, delivery and reservations stay on your own site.
FAQ
Town vs SpotHopper questions, answered
How much does SpotHopper cost?
SpotHopper doesn’t publish pricing on spothopperapp.com/pricing; it asks you to book a demo. Town is $300 a month with 0% commission.
Does SpotHopper do online ordering?
SpotHopper’s FAQ says ordering, delivery and reservations connect through third parties such as Uber Eats and OpenTable. On Town they’re native to your own site.
I think I’m in a contract. Can I still switch?
Yes. Town has no long-term contract, so we line up your launch with the end of your SpotHopper term.
Will I lose my website or SEO?
No. We build your new site and point your domain at it with redirects, so your links and rankings carry over.
What does Town cost?
Town is $300 a month, flat, with 0% commission and no fee added to your guests, plus a $499 one-time setup that covers your pro photo shoot, tablet and printer. No tiers, no add-ons and no long-term contract.
Switching from SpotHopper
See your Town site next to your SpotHopper bill.
Tell us about your restaurant and what you pay SpotHopper today. We’ll show you your new site and the side-by-side on a quick call. Free, no pressure.
- ✓ 0% commission on your orders
- ✓ Same DoorDash & Uber drivers
- ✓ Done-for-you setup
Leave SpotHopper for something that’s yours.
Everything included for $300 a month with 0% commission. We build it, you run it.