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HomeProduct overviewWaitlist

Waitlist

A smarter waitlist.

Keep guests informed with live updates and text alerts, and turn a chaotic host stand into a smooth flow.

A server greeting guests, Town’s digital waitlist keeps the line moving

What you get

Live updates

Guests see their place and get notified when it’s ready.

Fewer no-shows

Timely alerts keep tables turning.

Connected

Shares the same system as reservations and ordering.

Waitlist

Seat the room without the clipboard.

Add a party in a tap and Town texts them when the table’s ready, so the line keeps moving and fewer guests walk.

A waitlist that texts the table
A host greeting guests at the doorNow seatingParty of 6
In line●●●○○
Est. wait~15 min
Text when readySMS on
No app to download
Table’s readyguest texted automatically

What a digital waitlist fixes

A chaotic host standPaper lists and shouting names across the room.
Frustrated guestsNo idea how long the wait really is.
Lost coversGuests leave the line and don’t come back.
No dataYou never learn your true wait times or peak hours.

A calmer host stand

Keep the line moving without the clipboard.

📱

Guests join from their phone

Self-serve or quick-add at the stand, no app to download.

💬

Text when it’s ready

Automatic alerts as their table nears.

⏱️

Accurate wait times

Set expectations so guests stick around.

📉

Fewer walk-offs

Engaged guests wait, and come back.

Ties to reservations

One flow across booked and walk-in tables.

On your brand

It all lives on your own site, not a third-party app.

How it works

Smoother front of house

1. Add guests to the list, Quick add at the host stand or self-serve.

2. Auto-notify, Text updates as their table nears.

3. Seat & repeat, Faster turns, happier guests.

Start selling

Questions

Do guests need an app?
No, updates go by text; nothing to download.
Does it integrate with reservations?
Yes, waitlist and reservations run in the same connected system.
Is it included?
Yes, it’s part of the flat monthly platform.

Ready to keep more of every order?

Start selling and see exactly how this works for your restaurant.

Contact salesStart selling