The low-fee platform for independent restaurants Call (469) 249-2795
Product
Online OrderingRestaurant AppRestaurant PlatformCateringDelivery LogisticsPaymentsReservationsWaitlistWebsiteLoyaltyEmail MarketingAI Social PosterAlfredo AIRank on Google
Who it's for
Who it's forFull-serviceQuick-serviceFood trucksRestaurant groupsVirtual brands
Compare
Compare TownDoorDash for RestaurantsFree Online OrderingTown vs PopmenuTown vs DoorDashTown vs Owner.com
Resources
GuidesFree restaurant toolsCustomer storiesHelp centerPartners & resellers
More
How Town WorksIntegrationsAbout Book a demo See how Town works
Home › Who it's for › Ghost Kitchens

Town for ghost kitchens

Run every concept direct, at 0% commission.

Ghost kitchens are built for delivery, so marketplace fees hit every single order. Town gives every concept its own website and direct ordering, with delivery on the same DoorDash and Uber drivers, all from one dashboard.

  • 0% commission on your orders
  • Same DoorDash & Uber drivers
  • Built and run for you
Example Town dashboard for a ghost kitchen. Your numbers, your menu, your brand.
0%commission on direct orders
10 midelivery radius on DoorDash & Uber drivers
1dashboard for every concept
$200,000+saved in commission across Town restaurants

Sound familiar?

What ghost kitchen operators tell us.

And how Town fixes each one.

Every order pays commission

When 100% of sales are delivery, fees are your biggest cost.

TownDirect ordering at 0% commission, on the same drivers.

No storefront

Concepts that only live on apps can’t build repeat business.

TownA real website for every concept.

Guests you never meet

The apps keep every customer’s data.

TownYour own guest list across concepts.

Tablet towers

One tablet per app per concept.

TownOne kitchen queue for every concept.

Payout spreadsheets

Reconciling payouts from every app, every week.

TownRoll-up and per-concept reporting.

Marketing many concepts

Each concept needs its own posts and offers.

TownAI social posts and campaigns per concept.

How Town runs a ghost kitchen

Built for delivery-first kitchens.

Click through the parts your ghost kitchen uses every day.

Every concept

Every concept, one dashboard.

Sales, menus and guests for every concept in your kitchen, with roll-up and per-concept reporting.

  • Per-concept reporting
  • One kitchen screen
  • Compare concepts side by side
Commission saved this month
$53,640
vs. marketplace fees

Real restaurants on Town

Restaurants already on Town.

Real restaurants taking orders on their own Town sites, at 0% commission.

One & Only Burgers, a Town restaurant
$81,000

One & Only Burgers

Burgers · direct orders

New York Sub Hub

Sub shop

1,000+ orders a month

Phoke Noodles & Grill

Vietnamese noodle bar

Website & ordering on Town
$185,000 · Italian Garden$100,000+ · Scrambler Cafe1,000+ orders/mo · New York Sub Hub$86,000 · Birdies Breakfast Club$81,000 · One & Only Burgers$54,000 · Big Ray’s BBQ$200,000+ saved · across Town restaurants

More customer stories →

The math

What delivery apps cost a ghost kitchen.

Drag to match your combined marketplace sales.

Commission only. Town is one flat monthly price with 0% commission on your orders, and delivery runs on the same DoorDash and Uber drivers.

What the apps take from your ghost kitchen each year
Per month
Over 5 years
Commission on Town
See what you’d keep

A game day on Town

Game day, every concept firing.

11:00 AM

The game-day text

Free delivery on direct orders, sent to your list across every concept.

3:00 PM

One queue, many concepts

Orders land in one kitchen queue labeled by concept.

6:00 PM

Drivers, no commission

DoorDash and Uber drivers pick up from your kitchen. You pay $0 in commission.

11:00 PM

Close out by concept

Alfredo shows sales by concept and what you kept versus the apps.

Everything included

Everything a ghost kitchen needs.

One flat monthly price. No per-order fees, no per-cover fees, no add-on menu of upsells.

A site per concept

Each concept on its own domain.

Per-concept reporting

Every concept, one dashboard.

Delivery up to 10 miles

Same DoorDash & Uber drivers, 0% commission.

Rewards & email marketing

Points, newsletters and automatic win-back emails. See email →

Rank on Google

Hours, menu and order link synced across 60+ platforms.

AI social posts

Specials posted to Google, Instagram and Facebook for you.

Alfredo AI

Ask how the week went or change a price in plain English.

POS integration

Orders drop straight into the POS you already use.

ToastCloverSquareOracleNCR

Orders drop into the POS you already use. See integrations →

Getting started

Live in days. We do the work.

1

A 15-minute call

We pull up Town on your own menu, connect your POS and show you the numbers. That’s your whole part.

2

We build it for you

A custom website for each concept, every menu set up and routed to your kitchen queue.

3

Go live at 0% commission

Every concept switches on at 0% commission, with delivery on the same DoorDash and Uber drivers.

FAQ

Ghost kitchen questions, answered

Can each concept have its own website?

Yes. Every concept gets its own site and domain, all managed from one dashboard.

Do orders from all concepts come to one queue?

Yes. Orders land in one kitchen queue, labeled by concept, and into your POS.

Do I have to stop using DoorDash or Uber Eats?

No. Plenty of Town restaurants keep the apps for discovery and move their regulars to their own site, where there’s 0% commission. Town delivery even runs on the same DoorDash and Uber drivers.

How fast can we go live?

Most restaurants go live in about a week. We build the site, set up your menu and connect your POS. Your part is a short call.

What does Town cost?

Town is one flat monthly price with 0% commission on your orders. We’ll walk you through it on a quick call, with your own numbers.

For ghost kitchens

See Town for your kitchen.

Tell us about your concepts and we’ll show you a storefront for each and what you’d keep vs. the apps. Free, no pressure.

  • ✓ 0% commission on your orders
  • ✓ Same DoorDash & Uber drivers
  • ✓ Done-for-you setup

We’ll reply within one business day. No pressure, no contracts to sign on the call.

Run every concept direct.

Everything included for one flat monthly price with 0% commission. We build it, you run it.

See how Town worksBook a demo