Town Portal · Google My Business
Setting up your Google My Business for success
You have already done the hard part, a great website and commission-free online ordering with Town. Now make sure the customers already searching for you order directly from you, not through a third-party link that quietly skims a cut.
When customers find your restaurant on Google, your profile often shows several ordering links, and most of them charge commissions. That confuses customers and takes money out of your pocket on orders you already earned.
The goal is simple: remove the third-party ordering links so the people looking for you land on your own Town ordering page. Town is truly commission-free, no hidden fees and no percentage taken from every order, so it should be the ordering link customers see first, and ideally the only one.
Do this once
How to remove third-party ordering links
Work through the providers you see on your listing. Each one has its own removal path, here is the fastest route for each.
Remove DoorDash & Caviar
Submit DoorDash's official removal request to take the DoorDash and Caviar ordering links off your Google listing.
Remove DoorDash Storefront
If a DoorDash Storefront link is on your profile, submit the official opt-out form.
Remove Uber Eats & Postmates
Email restaurants@uber.com and ask them to remove the Uber Eats and Postmates ordering links from your Google Business Profile. Copy and paste this:
Subject: Remove Uber Eats / Postmates link from our Google listing
Hello, please remove the Uber Eats and Postmates "Order with Google" ordering links associated with our restaurant on Google. We take orders on our own website and no longer want these links shown.
Restaurant name: [your restaurant]
Address: [your address]
Thank you.
Remove Grubhub & Seamless
Log in to the Grubhub for Restaurants merchant portal and follow the "Order with Google" opt-out steps.
Remove ChowNow
Email support@chownow.com and request removal of the ChowNow ordering link from Google. Copy and paste this:
Subject: Remove ChowNow link from our Google listing
Hello, please remove the ChowNow "Order with Google" ordering link connected to our restaurant on Google. We now take direct orders on our own website.
Restaurant name: [your restaurant]
Address: [your address]
Thank you.
Remove Slice & SliceLife
Contact Slice support and ask them to remove the Slice / SliceLife "Order with Google" link tied to your restaurant. Copy and paste this:
Subject: Remove Slice / SliceLife link from our Google listing
Hello, please remove the Slice / SliceLife "Order with Google" ordering link associated with our restaurant on Google. We take orders on our own website and no longer want this link shown.
Restaurant name: [your restaurant]
Address: [your address]
Thank you.
After you request removal
Removals can take a few days to reflect on Google. While you wait, make sure your Town ordering link is set as the primary action on your profile so it is the first, and best, option customers see. Not sure? Google Business Profile or email support@town.club and we will help.
Ready to take back control?
Stop surrendering revenue to third-party apps. Town gives you the tools to grow on your terms.
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