Ordering settings (pickup, fees and automation)
Turn on ordering, pickup and scheduling, set a takeout fee, and automate order steps.
Where to find itCompany › Business › pencil › Commerce
- 1Email at checkout Optional asks for an email, Do not ask skips it.
- 2Enable Ordering The master switch for online ordering.
- 3Enable Order Scheduling Lets customers order ahead for later.
- 4Allow Special Instructions on products Lets guests leave notes on items, like "no onions".
- 5Enable In-Store Pickup Turns pickup on.
- 6Takeout Fee Percent or a fixed amount, then the value. Applies to pickup, takeout and delivery orders, not table orders.
- 7Enable In-Store Payments Lets guests pay when they pick up.
- 8Confirm In-Store Paying Orders Automatically Pay-in-store orders skip the manual confirm.
- 9Move Confirmed Orders to Preparing Automatically Confirmed orders go straight to Preparing.
- 10Transition In progress Orders to Ready Automatically Marks orders Ready based on the estimated prep time.
- 11Transition Ready Orders to Completed Automatically Closes out orders after they are ready.
Click Update at the bottom of the page to save.
Tip
A busy counter with no one watching the screen? Turn on 8 through 11 so orders move through on their own. You can still change any order by hand from Orders.
Still stuck? Email support@town.club and the Town team will help.