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Home › Help center › Google & listings › What is Digital Presence?

What is Digital Presence?

One place to manage how you show up on Google, Apple Maps, Yelp and more.

Digital Presence keeps your listings, menu, reviews and social posts in sync across Google and 60+ other platforms. For each location it has these sections: Overview, Listing, Menu, Reviews, Social and Image Datalake. Open it from Digital Presence › Console.

The console

The Digital Presence console for all your locations.
  1. 1
    Connected How many locations are linked.
  2. 2
    Pending updates Changes saved but not published yet.
  3. 3
    Locations How many locations you have.
  4. 4
    Connected Locations whose brand and location are linked.
  5. 5
    Ready To Publish Locations with a primary category selected.
  6. 6
    Needs Attention Locations with missing items or errors. Start here.
  7. 7
    Search businesses Find a location by name, city or address. Filter and Reset sit next to it.
  8. 8
    Locations table One row per location, explained below.
Each location’s connection and listing status.
  1. 1
    Business Name and address.
  2. 2
    Connection Setup in progress or Connected, plus brand and location link status.
  3. 3
    Publishing Setup Whether a primary category is selected, the sync state and the last sync status.
  4. 4
    Listing Status Connected or Disconnected, profile completeness and any issues.
  5. 5
    Actions Opens the location. Shows Pending Connection until Town finishes linking it.

Inside a location, the Overview shows how many listings are live, how many need attention, how complete your profile is, and how your publishes went, plus impressions and how people interact with you: calls, directions, messages and menu clicks.

Good to know

Town turns Digital Presence on for each location during setup. If you see "Pending Connection" or "Digital Presence Is Not Available For This Business Yet", your location is not linked yet. Email support@town.club.

Still stuck? Email support@town.club and the Town team will help.
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