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Home › Help center › Promotions & loyalty › Create a discount code

Create a discount code

Make a promo code for a dollar or percent off an order, a category or an item.

Where to find itPromotions › Discount Codes

Your discount codes.
  1. 1
    New Code Starts a new code.
  2. 2
    Managing Codes For Codes are per location. Pick the one you want.
  3. 3
    Scope What the code applies to, like Entire order or Categories (with how many targets).
  4. 4
    Uses How many times it has been used and how many uses are left.
  5. 5
    Pencil Edit the code.
  6. 6
    Disable Ends the promo but keeps it on file. Enable brings it back.
  7. 7
    Reset Uses Sets the use count back to zero.
  8. 8
    Trash Deletes it after you confirm.

Make the code

New Discount Code.
  1. 1
    Code What guests type at checkout, like TACOTUES. Letters, numbers, underscores and dashes only.
  2. 2
    Internal Name A note for you, like "Taco Tuesday".
  3. 3
    Discount Type Fixed Amount or Percentage.
  4. 4
    Fixed Amount For example 10.00. This becomes a percent box if you chose Percentage.
  5. 5
    Expiration Date Optional, MM/DD/YYYY. Valid through that business day.
  6. 6
    Minimum Current Order Subtotal Optional. Counts food only, not delivery, tips, tax or similar charges.
  7. 7
    Usage Limit Optional. Counted only after an order is placed and paid.
  8. 8
    Code is active Leave on so the code works.

Choose who and what it applies to

Applies To, eligibility and timing.
  1. 1
    Applies To Entire eligible order, a Menu category, a Menu product or a Product variation.
  2. 2
    Customer Eligibility Everyone, or First successful purchase only. Town checks the guest’s phone number for an earlier order.
  3. 3
    Allowed Days Optional. Click days to limit the code. Leave them all off for every day.
  4. 4
    Start Time Optional. Uses your business timezone.
  5. 5
    End Time Optional.
  6. 6
    Delivery note Discounts never apply to delivery fees, for Private or Managed Delivery.
  7. 7
    Create Code Saves the code. It works right away.
  1. Click New Code and check the location at the top.
  2. Enter the Code 1 and an Internal Name 2.
  3. Pick the Discount Type 3 and amount 4.
  4. Add any limits 5 6 7.
  5. Set Applies To and Customer Eligibility.
  6. Click Create Code.

Discount only certain items

Applies To set to Menu category.
  1. 1
    Applies To Menu category in this example.
  2. 2
    Search categories Type to find one.
  3. 3
    Category list Check every category that should get the discount. No Ctrl or Cmd key needed.
  4. 4
    Max Discounted Quantity Optional. Caps how many items in one order get the discount, like 2 tacos.
Good to know

Discount codes only work on the new menu checkout.

Still stuck? Email support@town.club and the Town team will help.
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