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HomeCompare TownTown vs Zuppler

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Town vs Zuppler

Zuppler does online ordering, but guests usually order on a separate Zuppler page, and things like loyalty and marketing cost extra. With Town, ordering runs on your own site, and the rest comes with it.

Town vs Zuppler, at a glance

 TownZuppler
PricingOne flat monthly price, 0% commissionQuoted by their sales team, a monthly fee plus card processing, add-ons cost extra
Where guests orderOn your own site and domainUsually a separate Zuppler-hosted page, like Toast
What’s includedWebsite, ordering, reservations, loyalty, catering, reviews and socialOrdering, with loyalty and marketing sold as add-ons
DeliverySame DoorDash and Uber drivers, built inConnects to DoorDash and Uber for you
Who owns the customerYou doYou keep your data, but ordering can live on their page

The short version

Zuppler and Town both run online ordering. The difference is where it happens: with Town it’s your own site and domain; with Zuppler it’s often a page they host, more like Toast.

Town also comes as one thing, not a core product with loyalty, marketing and gift cards added on. Same DoorDash and Uber drivers for delivery, and the customer stays yours.

Why owners switch to Town

Own it. Don’t rent it.

🏠

Your site, your customers

Ordering lives on your own site, customers never get bounced to someone else’s platform, and the data stays yours.

💸

Keep more of every order

A low, flat monthly fee with 0% commission. No 15–30% app commissions, and no surprise per-order fees on your guests.

🎨

Custom, not cookie-cutter

A site built for your brand, with a professional photo shoot, not a template thousands of restaurants share.

🛵

Same drivers, none of the markup

Delivery on the same DoorDash and Uber driver networks, up to 10 miles, without handing over the commission.

📈

Everything in one place

Website, ordering, reservations, loyalty, catering, listings and AI marketing, one system you actually own.

Questions

What does Zuppler cost?
They quote it on a call, usually a monthly fee plus card processing, with loyalty and marketing as extras. Town is one flat monthly price with 0% commission.
Do guests order on my own site?
With Zuppler the order page is often hosted on their end, like Toast. With Town it’s on your own site and domain.
Is there a contract?
No. Cancel anytime.

See the difference for your restaurant

Start selling, compare what you pay today against Town, side by side.

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