The low-fee platform for independent restaurants Call (469) 249-2795
Product
Online OrderingRestaurant AppRestaurant PlatformCateringDelivery LogisticsPaymentsReservationsWaitlistWebsiteLoyaltyAI Social PosterAlfredo AIRank on Google
Who it's for
Who it's forFull-serviceQuick-serviceFood trucksRestaurant groupsVirtual brands
Compare
Compare TownDoorDash for RestaurantsFree Online OrderingTown vs PopmenuTown vs DoorDashTown vs Owner.com
Resources
GuidesFree restaurant toolsCustomer storiesHelp centerPartners & resellers
More
How Town WorksIntegrationsAbout Book a demo See how Town works
Home › Who it's for › Charlotte

Town for Charlotte restaurants

Charlotte restaurants: keep every order.

From Charlotte to Huntersville, independent restaurants are handing 20–30% of their orders to the apps. Town gives Charlotte restaurants their own website, ordering, delivery and loyalty at 0% commission, built and run for you.

  • 0% commission on your orders
  • Same DoorDash & Uber drivers in Charlotte
  • Built and run for you
Example Town dashboard for a restaurant in Charlotte. Your numbers, your menu, your brand.
0%commission on pickup, delivery and catering
10 midelivery radius on DoorDash & Uber drivers across Charlotte
60+listing platforms kept in sync
$200,000+saved in commission across Town restaurants

Sound familiar?

What Charlotte restaurant owners tell us.

And how Town fixes each one.

New neighborhoods every year

Fast-growing suburbs bring new guests who only know the apps.

TownA site that ranks in the neighborhoods you serve, plus 60+ listings.

The apps take 20–30% of every order

In a competitive market, a marketplace cut is the difference between a good month and a break-even one.

TownOrders on your own site at 0% commission.

“bbq near me” goes to the chains

Without a real website and clean listings, search sends hungry locals to big brands or a marketplace page.

TownAn SEO-ready site and 60+ listings pointing orders to you.

Your regulars are the app’s customers

The people who order every week are a marketplace’s data, not yours.

TownYour own guest list with rewards and texts that bring them back.

Big orders get lost

Catering and party orders come in by phone, text and DM.

TownCatering forms with dates, headcounts and deposits.

Too many tools

A website from one company, ordering from another, loyalty from a third.

TownOne system for all of it, connected to your POS.

How Town works in Charlotte

Everything a Charlotte restaurant needs, in one place.

Shown here for an example BBQ joint. Town is set up around your menu and your neighborhood.

Your own website

Your pit, on your own domain.

A custom site with your story, your smoke and your menu, built to rank for “bbq near me.”

  • Custom design and a real photo shoot
  • Daily specials and sell-out updates
  • Ranks in local search out of the box
From the website this week
$10,860+31%
#1
“bbq near me”Google Maps · Charlotte

Across Charlotte

From Charlotte to Concord.

Town works with independent restaurants all over Charlotte. Your site ranks in the neighborhoods you serve, your listings stay accurate on 60+ platforms, and delivery runs up to 10 miles from your kitchen on the same DoorDash and Uber drivers.

CharlotteConcordHuntersvilleMatthewsMint HillGastoniaRock HillSouth EndNoDaPlaza MidwoodBallantyneCornelius
Calls + directions from Google
+64%90 days

Real restaurants on Town

Restaurants already on Town.

Real restaurants taking orders on their own Town sites, at 0% commission.

Big Ray’s BBQ, a Town restaurant
$54,000

Big Ray’s BBQ

BBQ · direct orders

Lucca Bar & Grill

Gastropub

Website & ordering on Town

Honey Berry Pancakes & Café

Brunch café

Reservations on Town
$185,000 · Italian Garden$100,000+ · Scrambler Cafe1,000+ orders/mo · New York Sub Hub$86,000 · Birdies Breakfast Club$81,000 · One & Only Burgers$54,000 · Big Ray’s BBQ$200,000+ saved · across Town restaurants

More customer stories →

The math

What delivery apps cost a Charlotte restaurant.

Drag to match your app sales. The yearly number is usually the wake-up call.

Commission only. Town is one flat monthly price with 0% commission on your orders, and delivery runs on the same DoorDash and Uber drivers.

What the apps take from your restaurant in Charlotte each year
Per month
Over 5 years
Commission on Town
See what you’d keep

Everything included

Everything included, for Charlotte restaurants.

One flat monthly price. No per-order fees, no per-cover fees, no add-on menu of upsells.

Sell by the pound

Half-pound, pound and plate pricing that just works.

Preorder windows

Smoke to demand with scheduled pickup times.

Catering

Scheduled big orders with deposits paid up front.

Delivery up to 10 miles

Same DoorDash & Uber drivers, 0% commission.

Rewards

Points, birthday treats and win-back offers that run themselves.

Rank on Google

Hours, menu and order link synced across 60+ platforms.

AI social posts

Specials posted to Google, Instagram and Facebook for you.

Alfredo AI

Ask how the week went or change a price in plain English.

ToastCloverSquareOracleNCR

Orders drop into the POS you already use. See integrations →

Getting started

Live in days. We do the work.

1

A 15-minute call

We pull up Town on your own menu, connect your POS and show you the numbers. That’s your whole part.

2

We build it for you

A custom site on your domain with by-the-pound pricing, preorders and catering set up, and a pro photographer to shoot your BBQ.

3

Go live at 0% commission

Pickup, delivery and catering switch on, same DoorDash and Uber drivers, and every guest lands on your list.

FAQ

Charlotte questions, answered

Does Town work with restaurants in Charlotte?

Yes. Town works with independent restaurants across Charlotte, including Charlotte, Concord, Huntersville, Matthews, Mint Hill, Gastonia. Setup is done for you, start to finish.

Is delivery available in Charlotte?

Yes. Town delivery runs on the DoorDash and Uber driver networks, dispatched from your own site up to 10 miles from your restaurant, at 0% commission.

Will my site rank in my neighborhood?

Your site is built for local search, with your menu as real pages and your hours, menu and order link kept in sync across 60+ listings, so you show up for “bbq near me” in your area.

Will online orders go to my POS?

Town connects with popular POS systems like Toast, Clover and Square, so orders drop right into the system your team already uses. See integrations.

What does Town cost?

Town is one flat monthly price with 0% commission on your orders. We’ll walk you through it on a quick call, with your own numbers.

For Charlotte restaurants

See Town on your own menu.

Tell us about your restaurant and we’ll show you your site, your menu and what you’d keep vs. the apps. Free, no pressure.

  • ✓ 0% commission on your orders
  • ✓ Same DoorDash & Uber drivers
  • ✓ Done-for-you setup

We’ll reply within one business day. No pressure, no contracts to sign on the call.

Nearby markets

Town works across the country.

Charlotte restaurants, keep every order.

Everything included for one flat monthly price with 0% commission. We build it, you run it.

See how Town worksBook a demo