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Home › Help center › Guests › Look up a customer

Look up a customer

Search by phone, name or email to see a guest’s orders, spend and loyalty points.

Where to find itCustomers › Customers Database

Customer lookup. Totals at the top, one row per guest.
  1. 1
    Search Phone, name or email.
  2. 2
    Business One location or All businesses.
  3. 3
    Filter Runs the search.
  4. 4
    Orders Total orders for the guests in your search. Customers and Total Spent sit next to it.
  5. 5
    Loyalty Points Points held by the guests in your search.
  6. 6
    Eye icon Opens the guest’s profile.

Each row shows the guest’s phone, number of orders, total spent, points, which of your businesses they ordered from, and their last order. Click a column title to sort, for example by Total Spent to find your best guests.

Good to know

There is no export button on this page. If you need customer data you cannot get here, email support@town.club.

Still stuck? Email support@town.club and the Town team will help.
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