Take reservations
Guests book from your website. Here is where you see bookings and change the rules.
Where to find itCustomers › Reservations
Guests book through the reservation button on your website. Your bookings show on a month calendar here.
- 1today Jumps back to the current month.
- 2Arrows Previous and next month.
- 3Today Today is highlighted. Click a booking to see the details.
Turn on reservations and set the rules
Go to Company › Business, click the pencil on your location and open Guest Services.
- 1Enable Reservations Turns booking on.
- 2Reservation Label The text on the booking button. Default is "Reservations".
- 3Reservation Instructions / Policy A note at the top of the booking page, like "We hold tables for 15 minutes."
- 4Reservation Slot Window (minutes) How your times are split up: 15, 30, 60 and so on.
- 5Minimum Person per Reservation The smallest party you take online.
- 6Maximum Person per Reservation The largest party. Bigger groups can call you.
- 7Requires Confirmation Bookings are not final until you confirm them.
- 8Send SMS Notifications Sends guests text updates about their booking.
Click Update at the bottom of the page to save. To get an email for each new booking, turn on reservation alerts for your team in Staff.
Good to know
You cannot add a reservation from the admin. Guests book through your website.
Still stuck? Email support@town.club and the Town team will help.