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Orders & refunds
Find orders, move them through the kitchen, cancel, refund and export.
5 articles
Find and manage ordersSearch, filter and open any order, then move it from confirmed to completed.›Order statuses explainedWhat Pending, Confirmed, Preparing, Ready, Completed, Canceled and Failed mean.›Cancel an orderStop an order in Town, then refund the customer from the same screen if they paid by card.›Refund a customerRefund all or part of a card payment right from the order in Town, or void a payment that has not settled yet.›Export orders to ExcelDownload every order for a date range as a spreadsheet.›
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