The low-fee platform for independent restaurants Call (469) 249-2795
Product
Online OrderingRestaurant AppRestaurant PlatformCateringDelivery LogisticsPaymentsReservationsWaitlistWebsiteLoyaltyEmail MarketingAI Social PosterAlfredo AIRank on Google
Who it's for
Who it's forFull-serviceQuick-serviceFood trucksRestaurant groupsVirtual brands
Compare
Compare TownDoorDash for RestaurantsFree Online OrderingTown vs PopmenuTown vs DoorDashTown vs Owner.com
Resources
GuidesFree restaurant toolsCustomer storiesHelp centerPartners & resellers
More
How Town WorksIntegrationsAbout Book a demo See how Town works
Home › Help center › Email marketing › Send a one-time campaign

Send a one-time campaign

Pick an email and an audience, review it, then schedule it.

Where to find itMarketing › Email Marketing › Campaigns

A campaign is a one-time email, like a monthly newsletter or a holiday announcement. Nothing is sent when you create the draft.

New campaign on the left, your campaigns on the right.
  1. 1
    What is this campaign called? A name for you, like "October special".
  2. 2
    Which email? A saved email or a starter: Welcome, New menu item, Weekly update, Special announcement, Birthday greeting, Cart reminder, First order thank-you, We miss you, Loyalty reminder or Feedback request.
  3. 3
    Choose a list Optional. Or leave it on All contacts and use a group.
  4. 4
    Or choose a customer group Like "All subscribed contacts" or a group you made.
  5. 5
    Create Draft Saves the draft. Nothing is sent yet.
  6. 6
    Campaigns Every campaign and its status.
  1. Name the campaign 1 and pick the email 2.
  2. Choose a list 3 or a customer group 4.
  3. Click Create Draft 5.
  4. On the review page, check the Subject, From, Reply to, how many people will get it and the send timezone. Send yourself a test.
  5. Set When should it send?
  6. Check I reviewed this email and its audience. and click Approve & Schedule.
Good to know

If you see "Email marketing is pending for this business", you can make drafts and tests but cannot schedule yet. Email support@town.club to activate. Once scheduled, you can pause or cancel a campaign to stop the remaining emails, but emails already sent cannot be pulled back.

Still stuck? Email support@town.club and the Town team will help.
See how Town worksBook a demo