Set up email marketing
Check your sending basics, reply-to address and how guests sign up.
Where to find itMarketing › Email Marketing › Setup
Email Marketing has seven tabs: Overview, Setup, Audience, Emails, Campaigns, Automations and Platform. Start with Setup. If you have more than one location, pick it with the Business dropdown at the top right first.
Sending basics
- 1Status and Contact allowance Pending until the Town team activates email for you. The allowance is how many contacts your plan covers.
- 2Sender The From address. The Town team sets this up.
- 3Reply-to email Where guest replies go. It starts as your business email.
- 4Require email confirmation for new subscribers Sends new subscribers a confirm link first (double opt-in).
- 5Track opens and clicks Turns on open and click rates on the Overview tab.
- 6Save Preferences Saves this section.
- 7Managed by Town Activation, sender identity, plan, price and contact limits are handled by the Town team.
Good to know
If Sender shows "Not configured" 2 or Status shows Pending 1, you can build emails and send yourself tests, but you cannot schedule campaigns yet. Email support@town.club and the team will finish setup with you.
Newsletter and checkout signups
- 1Email at checkout Optional asks guests for their email at checkout. Do not ask turns off both email opt-ins.
- 2Show newsletter signup in the footer Adds a signup box to the bottom of your website.
- 3Ask for an optional first name Adds a first name box to that signup.
- 4Add newsletter subscribers to Which list footer signups join, or contacts only.
- 5Add checkout opt-ins to Which list checkout opt-ins join.
- 6Save Signup Preferences Saves this section.
Tip
The same footer and checkout switches also live in your business settings. Both places update the same setting.
Still stuck? Email support@town.club and the Town team will help.