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Home › Help center › Email marketing › Set up email marketing

Set up email marketing

Check your sending basics, reply-to address and how guests sign up.

Where to find itMarketing › Email Marketing › Setup

Email Marketing has seven tabs: Overview, Setup, Audience, Emails, Campaigns, Automations and Platform. Start with Setup. If you have more than one location, pick it with the Business dropdown at the top right first.

Sending basics

Sending basics on the Setup tab.
  1. 1
    Status and Contact allowance Pending until the Town team activates email for you. The allowance is how many contacts your plan covers.
  2. 2
    Sender The From address. The Town team sets this up.
  3. 3
    Reply-to email Where guest replies go. It starts as your business email.
  4. 4
    Require email confirmation for new subscribers Sends new subscribers a confirm link first (double opt-in).
  5. 5
    Track opens and clicks Turns on open and click rates on the Overview tab.
  6. 6
    Save Preferences Saves this section.
  7. 7
    Managed by Town Activation, sender identity, plan, price and contact limits are handled by the Town team.
Good to know

If Sender shows "Not configured" 2 or Status shows Pending 1, you can build emails and send yourself tests, but you cannot schedule campaigns yet. Email support@town.club and the team will finish setup with you.

Newsletter and checkout signups

Newsletter & checkout signups, further down the Setup tab.
  1. 1
    Email at checkout Optional asks guests for their email at checkout. Do not ask turns off both email opt-ins.
  2. 2
    Show newsletter signup in the footer Adds a signup box to the bottom of your website.
  3. 3
    Ask for an optional first name Adds a first name box to that signup.
  4. 4
    Add newsletter subscribers to Which list footer signups join, or contacts only.
  5. 5
    Add checkout opt-ins to Which list checkout opt-ins join.
  6. 6
    Save Signup Preferences Saves this section.
Tip

The same footer and checkout switches also live in your business settings. Both places update the same setting.

Still stuck? Email support@town.club and the Town team will help.
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