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Home › Help center › Menu › Create a menu and set its hours

Create a menu and set its hours

Add a menu like Lunch or Late Night, choose which locations use it and when it can be ordered.

Where to find itMenu › Items

The Items page (titled Menus) lists your menus. Each row shows the menu name, which businesses use it, its visibility, its status and its actions.

Your menus.
  1. 1
    Add Menu Starts a new menu.
  2. 2
    Visibility "Always Visible" means guests can see the menu even outside its hours.
  3. 3
    Status Active menus can be used. Inactive ones are hidden.
  4. 4
    Builder Opens the menu’s items and categories, per location.
  5. 5
    Pencil Menu settings and hours.
  6. 6
    Trash Deletes the menu after you confirm.

Add a menu

Menu settings on the left, Weekly Schedule and Holiday Hours on the right.
  1. 1
    Menu Name What guests see, like "Lunch & Dinner".
  2. 2
    Businesses Check each location that uses this menu. At least one is required.
  3. 3
    Is Active Only active menus are available to customers.
  4. 4
    Always Visible Shows the menu even outside its hours. Ordering still follows the hours.
  5. 5
    Enable ordering When off, customers can browse the menu but cannot order from it.
  6. 6
    Use menu hours over opening hours Makes this menu follow its own Weekly Schedule instead of your business opening hours.
  7. 7
    Weekly Schedule The days and times this menu runs.
  8. 8
    Holiday Hours Special dates with different hours, or closed.
  9. 9
    A day row The switch turns the day on, then set the from and to times. + adds a second range, like a lunch and a dinner shift.
  1. Click Add Menu 1 on the Menus page.
  2. Enter a Menu Name 1 and check at least one business 2. You will see "At least one business must be selected." if you skip this.
  3. Set Is Active 3, Always Visible 4 and Enable ordering 5.
  4. If this menu has its own times, turn on Use menu hours over opening hours 6 and fill in the Weekly Schedule 7.
  5. Set the order timing (below) and click Create Menu.

Subtract prep time (between 5 and 6) uses prep time when working out when an order can be ready.

Order timing

Order Timing at the bottom of the menu settings.
  1. 1
    Allow ASAP orders Customers can order for the soonest available time.
  2. 2
    Allow scheduled orders Customers can pick a future pickup or delivery time.
  3. 3
    Minimum notice How far ahead a scheduled order has to be placed.
  4. 4
    Unit Minutes, Hours or Days for the minimum notice.
  5. 5
    Scheduling window How many days ahead customers can schedule, for example 7.
  6. 6
    Update Menu Saves your changes. Cancel leaves without saving.
Good to know

ASAP and scheduled ordering also have to be on for the business (see Ordering settings). The menu settings can only limit them further. Turn both off to make a menu view only.

Tip

Menu hours or opening hours? Your opening hours are set per location under Opening hours. By default a menu follows them. Turn on Use menu hours over opening hours when a menu, like breakfast or late night, needs its own times.

Still stuck? Email support@town.club and the Town team will help.
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